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VET Business Services

Certificate III in Business


QUALIFICATION CODE   
Ìýµþ³§µþ30120



UNIT VALUE                     
 2 Unit Preliminary | 2 Unit HSC



COURSE DURATION         
2 years



HOURS                              Ìý240



ATAR                                  
Yes (if you sit the optional HSC course)



COURSE COST
                  Refer to your school for course costs

 

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They may provide technical advice and support to a team.

Students will develop skills in the areas of communication, teamwork, problem solving, innovation, enterprise, planning and organising (prioritising)


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This course is competency based and the student’s performance is assessed against prescribed industry standards. Assessment methods may include:

  • Observation
  • Student Demonstration
  • Questioning
  • Written tasks

Units

To achieve this qualification, competency must be demonstrated in 13 units of competency:

  • 6 core units; plus
  • 7 elective units.

Units of competency may include:

  • BSBWHS311 Assist with maintaining workplace safety
  • BSBTEC202 Use digital technologies to communicate in a work environment
  • BSBTEC301 Design and produce business documents
  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBTEC201 Use business software applications
  • BSBINS302 Organise workplace information
  • BSBPEF301 Organise personal work priorities
  • BSBTEC303 Create electronic presentations
  • BSBPEF201 Support personal well-being in the workplace
  • BSBTWK301 Use inclusive work practices
  • BSBSUS211 Participate in sustainable work practices
  • BSBXCM301 Engage in workplace communication
  • BSBOPS304 Deliver and monitor a service to customers
  • BSBOPS201 Work effectively in business environments

Is this course for you?

What skills will help with this course?
  • Able to work methodically, accurately and neatly
  • Good oral and written communication skills
  • Able to work as part of a team
  • Neat personal appearance
What career path can I follow with this course?

Individuals with this qualification are able to perform roles, such as:

  • Administration Assistant
  • Clerical Worker
  • Data Entry Operator
  • Information Desk Clerk
  • Receptionist
What will I learn?
  • Sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
  • Write business letters, reports or office memos using word processing programmes
  • Answer telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquiries
  • Operate a range of office machines such as photocopiers, computers and faxes
  • File papers and documents
  • Undertake other duties such as banking, credit control or payroll functions
How can I further my study?
  • BSB30220 Certificate IV in Business
  • BSB50120 Diploma of Business
  • Bachelor of Business
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